IDC Financial Insights Team

Sam Abadir

Research Director, Risk, Financial Crime, and Compliance

Eric Gao

Research Director

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Thomas Shuster

Research Director, Worldwide Capital Markets Digital Transformation Strategies

Surya Narayan Saha

Research Manager

Cyrus Daruwala

Managing Director

Marc DeCastro

Research Director, Consumer Banking

Jerry Silva

Program Vice President

Michael Sek Pheng Yeo

Associate Research Director

Tom Zink

Research Director

Dr. Ashish Kakar

Research Director

Siri Si

Research Manager

Xiao Liu

Research Manager

George Briford

Research Director, IDC Financial Insights

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Maria Adele Di Comite

Research Director, IDC Financial Insights Corporate and Retail Banking

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Aaron Press

Research Director, Worldwide Payment Strategies

Davide Palanza

Research Manager, IDC Financial Insights

New Research


  • By: 

    • Maria Adele Di Comite Loading
    • George Briford Loading
    This IDC Market Note highlights some of the major topics presented and discussed at the Infosys Finacle Conclave 2023 in Istanbul. The conference theme was Recomposing Banking — Leading the Digital Continuum. This topic stimulated conversat...
  • By: 

    • Amy Cravens Loading
    • Thomas Shuster Loading
    This IDC Market Perspective explores ESG developments impacting the financial sector and the software and data services that address these evolving requirements. This document highlights research from IDC's ESG Perception Survey, detailing ...
  • By:  Davide Palanza Loading

    本IDC PlanScape为保险机构制定高效、全面的全方位体验互动战略提供了一个基本框架。"保险机构必须制定稳健的全方位体验互动战略和系统化的场景导向型路线图,以帮助建立长期的忠诚关系。这样的战略将客户置于不断发展的网联化保险生态系统的核心。其目标是利用与各类利益相关者的合作,包括传统和非传统利益相关者,超越过去的产品/服务/互动观点,实现以价值为中心的体验。"——IDC Financial Insights研究经理Davide Palanza表示。
  • By: 

    • Philip Carter Loading
    • Lynne Dunbrack Loading
    • Simon Ellis Loading
    • Leslie Hand Loading
    • Jeffrey Hojlo Loading
    • Robert Parker Loading
    • Jerry Silva Loading
    • John Villali Loading
    • Ruthbea Yesner Loading
    This IDC Tech Buyer Presentation is a primer on the adoption of generative AI (GenAI) and the leading GenAI use cases for six key industry segments: finance, energy, manufacturing, health and life sciences, government, and retail. Prioritie...
  • By: 

    • George Briford Loading
    • Abhishek Kumar Loading
    • Nigel Wallis Loading
    This IDC Market Presentation is designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions: Who are the key personas I need to address with my offerings (products and ser...
  • By: 

    • Davide Palanza Loading
    • Surya Narayan Saha Loading
    • Abhishek Kumar Loading
    This IDC Market Presentation is designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions: Who are the key personas they need to address with their offerings (products a...
  • By:  Aaron Press Loading

    This IDC Survey Spotlight presents results from IDC's 2023 Industry CloudPath Survey, which asked 100 banks around the world about their current and planned usage of cloud services for payment processing. In this excerpt, we can see that cl...
  • By:  Jerry Silva Loading

    This IDC Survey Spotlight examines how generative AI (GenAI) is making quick headway in North American banks. A little over a year ago, generative AI was a relatively unknown technology, but in IDC Financial Insights' November 2023 North Am...
  • By: 

    • Davide Palanza Loading
    • George Briford Loading
    • Tom Zink Loading
    This IDC Market Note emphasizes insights from IDC's Financial Services Xchange 20230 conference, underscoring the necessity for a robust exchange among industry peers in the Financial Services sector. Although the FSI industry grapples with...
  • By:  Michael Sek Pheng Yeo Loading

    The IDC Market Perspective analyzes notable developments in Asia/Pacific in 2023 and beyond. Although the region is diverse in its spread of development and financial services, several key themes, such as real-time payments, buy-now-pay-lat...

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