SMB Team

Hitoshi Ichimura

Senior Research Manager, Verticals & Cross Technologies, Research, IDC Japan

Supriya Deka

Sr. Market Analyst

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Shari Lava

Research Director, Automation within the AI and Automation Group

New Research


  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Presentation demonstrates how enterprises in the Asia/Pacific are driving automation initiatives through application programing interfaces (APIs). Automation and AI can only be maximized using data, ideally using the organiz...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Perspective offers insights into the agile practice and how it is playing an important role in driving innovation and business value in the region. It also provides a brief overview of key practices, along with key metrics, ...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation demonstrates how enterprises are leveraging low code for building the future of applications to drive business agility. Enterprises across industries are under pressure to increase revenue growth, operational efficienc...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective offers insights into how generative AI plays an important role in IT operations (ITOps) management in Asia/Pacific. It also provides a brief overview of the significance of generative AI in ITOps and its role in ITOps w...
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    • Lavanya Jindal Loading
    • Daniel-Zoe Jimenez Loading
    The IDC Playbook for Tech Marketing Leaders provides a concise current view of the Asia/Pacific (including Japan) (APJ) customer experience (CX) market, impact of current trends, criteria for vendor selection, and guidance for technology ve...
  • By:  Shari Lava Loading

    As part of the strategy, systems must be evaluated for their suitability toward EDA including processing capability, event emitting, and monitoring capabilities, as well as their ability to meet event standards. In addition, additional conn...
  • By:  Hitoshi Ichimura Loading

    本調査レポートでは、国内IT市場の中でも比較的低い成長率に留まる大都市圏以外の地域(北海道/東北地方、北陸/甲信越地方、中国/四国地方、九州/沖縄地方)において、地域経済を牽引し一定規模のIT支出を行う地域金融機関(地方銀行、第二地方銀行、信用金庫、信用組合)、社会インフラ業(運輸/運輸サービス、通信、公共/公益)、医療、地方自治体、教育を地域の主要ユーザーとして焦点を絞り、IT支出動向と今後の展望について分析を行う。まず、2023年1月に実施したユーザー調査の結果に基づき、...
  • By: 

    • Shari Lava Loading
    • Andrew Gens Loading
    This IDC Market Analysis Perspective pulls together data from three separate markets and looks at them holistically under the banner of connectivity automation. The three markets include integration and API management software, business-to-...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    "GitOps aids in the automation of software teams, allowing them to focus on development and application delivery rather than expending excessive time on manual and corrective work. Modern continuous integration/continuous delivery (CI/CD) p...
  • By:  Shari Lava Loading

    This IDC study details the market share and growth in 2022 for the event stream processing market, which includes the submarkets of messaging middleware, stream processing, IoT application platforms, functions software, and process mining a...

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