Analyst Location
Singapore
Coverage
- Future of customer experience
- Digital transformation
- Customer focus
- Market intelligence
- Technology buyer
Regions
Lavanya Jindal
-
This IDC Tech Buyer Presentation provides a generative AI (GenAI) use case taxonomy for the marketing function. Many organizations are testing and exploring the impact of GenAI on the art and science of practicing marketing. IDC has develop...
-
This IDC Tech Buyer Presentation describes examples of key business function use cases specific to the customer service function within the IDC Generative AI Use Case Taxonomy research. IDC defines a use case as a business-funded initiative...
-
This IDC Survey is based on the Asia/Pacific set of marketing respondents of IDC's Worldwide C-Suite Tech Survey, conducted in fall 2023. The overall Asia/Pacific (including Japan) (APJ) set is of 295 respondents, while there are 35 APJ mar...
-
C2G CRM Marketing Campaign Management Market Share 2023
-
GenAI Use Cases for Marketing
-
Highlights, Insights, and Recommendations from Adobe Summit 2024
More results for Planned Research