IDC FutureScape: Worldwide CIO Agenda 2024 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide CIO Agenda 2024 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2028, 85% of CIOs Will Leverage Organizational Changes to Harness AI, Automation, and Analytics, Driving Agile, Insight-Driven Digital Businesses

• Associated Drivers

• IT Impact

• Guidance

• Prediction 2: By 2024, 65% of CIOs Will Face Pressure to Adopt Digital Tech Such as GenAI and Deep Intelligence, But limited IT Support Will Diminish the Benefits and Heighten Risks

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: By 2027, 75% of CIOs Will Integrate Cybersecurity Measures Directly into Systems and Processes to Proactively Detect and Neutralize Vulnerabilities, Fortifying Against Cyberthreats and Breaches

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: By 2025, 45% of CIOs Will Prioritize Strategic Data Management and Foster a Data-Centric Culture, Ensuring Competitive Differentiation in the Digital Era

• Associated Drivers

• IT Impact

• Guidance

• Prediction 5: Two-Thirds of CIOs Will Not Meet Their 2025 Digital Revenue Goals Due to Misaligned Investments Hindering Business Performance

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: 50% of CIOs Will Team Up with LOB Executives to Establish Robust Federated Governance for Cohesive AI Strategies, Driving Swift and Seamless GenAI Adoption in Worker Augmentation and Automation by 2026

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By 2024, 35% of CIOs Will Embrace GenAI, Securing an Early Short-Term Advantage Over Competitors While Cultivating a Foundation of Talent, Experience, and Training Data

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: To Mitigate Legal Risks and Enhance Their Brand and Competitive Advantage, Nearly Half of CIOs Will Be Motivated to Automate Regulatory Compliance and ESG by 2025

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: By 2026, 40% of CIOs Will Forge Unified Strategies with CMOs, Dismantling Silos of Customer Data to Enable the Delivery of Expected Engagement Within a Trusted Digital Experience

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: By 2026, 55% of CIOs Will Leverage Business-Savvy In-House Developers and Tools That Use GenAI and Low Code/No Code, as They and LOB Developers Build Competitive Differentiation Through Custom Apps

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• AI Everywhere — Generative AI Takes the Spotlight

• The Drive to Automate — Maximizing Efficiency and New Opportunities

• Economic Uncertainty — IT Malaise and Market Volatility

• Cybersecurity and Risk — Building Resilience Against Multiplying Threats

• The Digital Business Imperative — Competitiveness and Outcomes

• Dynamic Work and Skills Requirements — New Work Mode Era

• Operationalization of ESG — Measuring and Implementing Sustainability

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• Related Research