IDC FutureScape: Worldwide Digital Transformation 2021 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Digital Transformation 2021 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: The Economy Remains on Its Digital Destiny with 65% of Global GDP Digitalized by 2022 and Will Drive over $6.8 Trillion of Direct DX Investments for 2020–2023

• Associated Drivers

• IT Impact

• Guidance

• Prediction 2: By 2023, 75% of Organizations Will Have Comprehensive Digital Transformation Implementation Road Maps, from 27% Today, Resulting in True Transformation Across All Facets of Business and Society

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: By 2023, 60% of Leaders in G2000 Organizations Will Have Shifted Their Management Orientation from Processes to Outcomes, Establishing More Agile, Innovative, and Empathetic Operating Models

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: By 2025, Driven by Volatile Global Conditions, 75% of Business Leaders Will Leverage Digital Platforms and Ecosystem Capabilities to Adapt Their Value Chains to New Markets, Industries, and Ecosystems

• Associated Drivers

• IT Impact

• Guidance

• Prediction 5: While "Digital First" Prevails in Every Experience, 60% of Enterprises Will Invest Heavily in Digitalizing Employee Experience in 2021, Transforming the Relationship Between Employers and Employees

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: By 2021, at Least 30% of Organizations Will Accelerate Innovation to Support Business and Operating Model Reinvention, Fast-Tracking Transformation Programs to Future Proof Their Businesses

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By 2022, the Majority of Companies Will Realize Greater Value by Combining Digital and Sustainability, Giving Rise to Digitally Driven and Sustainably Enabled Projects as the De Facto Standard

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: To Thrive in a Digital Supremacy Economy, 50% of Enterprises Will Implement the Organizational Culture Optimized for DX in 2025, Based on Customer Centric and Data Driven

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: By 2022, 70% of All Organizations Will Have Accelerated Use of Digital Technologies, Transforming Existing Business Processes to Drive Customer Engagement, Employee Productivity, and Business Resiliency

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: By 2023, 60% of G2000 Companies Will Build Their Own Business Innovation Platform to Support Innovation and Growth in the New Normal

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• Accelerated Disruption — Crisis, Resilience, and Opportunity

• Strategic Innovation — Shaping the Future Enterprise Today

• The Next Normal — Adaptive Business and Operating Models

• Intelligence Everywhere — Data Drives Action

• Digital Platform — Ecosystems at Scale

• Customer Engagement Redefined — Safe, Secure, and Sustainable Digital Experience

• Work Transformation — Redefining Teams, Skills, and Leadership

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• Related Research