Future of Work

Create dynamic work models that promote
agility, flexibility and intelligence

As organizations accelerate and expand digital transformation initiatives, traditional work models are no longer sufficiently nimble, adaptive or scalable. With the shift to agile modern workspaces, organizations are looking for ways to support an increasingly diverse, distributed and dynamic workforce securely, effectively and productively.

Inside the Future of Work

IDC’s Future of Work framework helps organizations structure work transformation strategies and define the technologies and related services essential to the modern workplace. The future of work framework encompasses three interrelated and interconnected elements.


Agile and empathetic leadership, flexible organizational structures and new types of performance metrics keep hybrid workforces engaged and committed to life-long learning.

Source: Future of Work: Strategies for the New Work Experience — Update, Future of Work: Strategies for the New Work Experience — Update) (IDC #US47270619)

Human workers are empowered through automation, augmentation, and collaboration with "digital co-workers".


Intelligent, federated workspaces, unbounded by space or time enable access to corporate resources and allow all workers to effectively contribute with consistent experiences.

Research Programs and Custom Solutions

Future of Work Research Programs

Future of Work drives the research agenda for many IDC research programs. Key topics include:

  • Intelligent digital workspace
  • Digital "co-workers" (IPA and robotics)
  • Augmented collaboration (AR/VR)
  • Dynamic learning (DAP)
  • Secure employee engagement and access
  • The reimagined workplace

Click here to see the full list of Future of Work research programs
Custom Solutions for Future of Work

From industry InfoBriefs and White Papers to webcasts and other virtual events, IDC works with you to develop custom content backed by our research and analysis expertise. IDC can help you with:

  • Thought Leadership – Amplify your message and become a trusted Future of Work advisor.
  • Business Value – Provide financial justification for your IT solution, focused on customer value.
  • Sales Enablement – Empower your organization to sell more effectively and work more productively.

Contact Us to Learn More about the Future of Work

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