target audience: TECH BUYER Publication date: Nov 2024 - Document type: Tech Buyer Presentation - Doc Document number: # US52684824
IDC's 2024 CX CSAT Awards
Content
- 9 slides
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Related Links
Abstract
This IDC Tech Buyer Presentation provides an overview of the results from IDC's 2024 CX CSAT Awards.This award program recognizes the leading CX vendors in each customer experience market, across 13 markets, who receive the highest customer satisfaction scores based on IDC's CX Path Survey.
CX Path is a global survey of roughly 2,500 organizations across all geographic regions and company sizes, where customers are asked to rate their vendor on three dozen different customer satisfaction metrics.