target audience: TECH BUYER  Publication date: Dec 2023 - Document type: IDC TechBrief - Doc  Document number: # US51391223

IDC TechBrief: Future of Work — Modern Remote Monitoring and Management for Hybrid Workforces


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This IDC TechBrief looks at the evolution and expanding use cases for modern remote monitoring and management (RMM) software in the context of modern hybrid and remote worker models.

"The ability to remotely view, manage, and configure end-user PCs is an essential practice for most IT organizations," says Phil Hochmuth, research VP, Endpoint Device Management and Enterprise Mobility at IDC. "New work models — where employees connect from anywhere using any type of devices, including smartphones and tablets — require a new kind of remote monitoring and management technology with more device and network flexibility than previous generations of tools."


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