target audience: TECH SUPPLIER Publication date: Jul 2023 - Document type: Market Forecast - Doc Document number: # US51000923
Worldwide Conversational AI Tools and Technologies Forecast, 2023–2027
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Abstract
This IDC study presents a view of conversational AI tools and technologies revenue from the historical year 2022 through to the forecast period of 2023–2027.
"The conversational AI tools and technologies market continues to grow at a rapid pace, and IDC expects that this market to continue to expand over the forecast period of 2023–2027. IDC forecasts the overall market to be over $22.9 billion in revenue in 2027 with an overall market CAGR of 40% for the entire period," said Dave Schubmehl, research vice president, Conversational AI and Intelligent Knowledge Discovery, at IDC. "Organizations continue to adopt conversational AI solutions based on the significant ROI they're seeing as they develop and deploy these solutions, both externally and internally across their business functions."