Asia/Pacific Emerging Technology Advisory Services Team

Jackson Chen

Research Analyst

Sandra Ng

Group Vice President and General Manager

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Lily Li

Research Manager

Wency Yang

Senior Market Analyst

Catherine Hong

Senior Market Analyst

New Research


  • By:  Wency Yang Loading

    本IDC市场看法总结了多模态的发展状况,分析了多模态技术的发展动力、发展潜力以及挑战,对其未来趋势做出展望。报告中介绍了多模态技术厂商的三大类别,梳理和分析了主要的多模态厂商,对于厂商的多模态产品特征、技术实力和未来战略等做了分析介绍。报告可供多模态技术厂商在制定发展战略和市场策略时参考。"多模态技术的重要性日益凸显,它将图像、语音、文本等多种模态信息相融合,为人类与机器的交互方式带来了革新。目前多模态技术已在智能客服、自动驾驶、医疗诊断等多个领域展现出巨大的应用潜力。然而,...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of the IDC FutureScape: Worldwide Future of Customer Experience 2024 Predictions (IDC #US50111423, October 2023). The era of AI everywhere, coupled wi...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation is an accompanying piece to the IDC FutureScape: Worldwide Future of Customer Experience 2024 Predictions — Asia/Pacific (Excluding Japan) Implications. This document provides insights and guidance to technology sales ...
  • By: 

    • Yuri Cui Loading
    • Lily Li Loading
    • Kai Cui Loading
    本IDC研究聚焦于中国能碳管理技术提供商,对相关能碳管理平台产品进行了技术评估。目前精细化、智能化的能源管理和碳管理已经成为企业和组织的必然选择,市场上的领先技术服务商也对应地提供了新一代的能碳管理平台相关产品。IDC结合能碳管理平台的功能及技术特点,提出了3类12个维度的能碳管理平台技术评估模型,并以模型为依据,遴选了9家市场领先的技术服务商的能碳管理平台进行了评估,并对其产品和评估结果进行了具体介绍,以期为企业管理者、技术开发者以及投资者提供建议参考。"市场领先的能碳管理...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC study examines the security software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."Security is not just an option for SMBs and midmarket companies; it is the foundation fo...
  • By: 

    • Alan Webber Loading
    • Chandana Gopal
    • Heather Hershey Loading
    • Daniel-Zoe Jimenez Loading
    • Wayne Kurtzman Loading
    • Shari Lava Loading
    • Gerry Murray Loading
    • Mickey North Rizza Loading
    • Aly Pinder Loading
    • David Wallace
    • Mary Wardley
    This IDC Market Perspective summarizes the key announcements from the Salesforce Dreamforce 2023 event and provides some analyst perspectives on the different announcements and innovations from Salesforce. "Salesforce is a significant provi...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective discusses the nomination details of the Future of Customer Experience winner from the IDC Future Enterprise Awards 2023 in the Asia/Pacific region with how generative AI can impact organizations moving forward."In the e...
  • By: 

    • Mickey North Rizza Loading
    • Robert Parker Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    SAP recently announced its 3Q23 results. All results discussed in the document will be non-IFRS constant currencies unless otherwise specified.The 3Q23 financials show cloud and software revenue was up 9% to €6,679 million. Cloud revenue gr...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Presentation, also a playbook for tech sales leaders, offers a concise overview of Asia/Pacific (including Japan) (APJ) digital-native businesses' (DNBs') technology spending trends, their priorities, and cloud vendor collab...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation demonstrates how enterprises in the Asia/Pacific are using key performance indicators (KPIs) to measure their DevSecOps activities. IT leaders are rethinking development workflows, using more complex tools, and adaptin...

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