IDC Financial Insights Team

Sam Abadir

Research Director, Risk, Financial Crime, and Compliance

Eric Gao

Research Director

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Thomas Shuster

Research Director, Worldwide Capital Markets Digital Transformation Strategies

Surya Narayan Saha

Research Manager

Cyrus Daruwala

Managing Director

Marc DeCastro

Research Director, Consumer Banking

Jerry Silva

Program Vice President

Michael Sek Pheng Yeo

Associate Research Director

Tom Zink

Research Director

Dr. Ashish Kakar

Research Director

Siri Si

Research Manager

Xiao Liu

Research Manager

George Briford

Research Director, IDC Financial Insights

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Maria Adele Di Comite

Research Director, IDC Financial Insights Corporate and Retail Banking

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Aaron Press

Research Director, Worldwide Payment Strategies

Davide Palanza

Research Manager, IDC Financial Insights

New Research


  • By:  Eric Gao Loading

    本演示文稿是同主题IDC FutureScape报告《IDC FutureScape:全球银行业2024年预测——中国启示》的附件,旨在为技术销售领导者和技术营销领导者提供具体的建议。IDC中国金融行业分析师团队根据全球银行业2024年十大预测,结合中国银行业技术及业务发展的现状及趋势分析,对全球银行业的十大预测的预测时点,以及有可能带来的成本及复杂性进行了本地化解读。请参考《IDC FutureScape:全球银行业2024年预测——中国启示》。
  • By:  George Briford Loading

    This IDC Tech Buyer Presentation provides an overview of the key dimensions of organizational resiliency. Resiliency has become one of the most important risk dimensions to monitor in the wake of recent pandemics. Regulatory bodies across a...
  • By:  Marc DeCastro Loading

    This IDC Tech Buyer Survey Spotlight illustrates the key factors consumers consider when they choose a new financial institution to assist them with their financial journey. This document contains data from IDC Financial Insights' 2024 Nort...
  • By:  Davide Palanza Loading

    This IDC PlanScape serves as a guide for technology buyers in the insurance industry, highlighting crucial considerations for leveraging value through generative artificial intelligence. The emergence of GenAI signals a transformative era i...
  • By:  Eric Gao Loading

    数字经济时代下,数字化优先战略已成为企业应对变化与挑战的关键方式,商业银行需在技术创新、产品服务革新、风险管控、组织模式转型等方面加快数字化转型的步伐,以更好地适应市场环境,满足客户需求,并更好地服务实体经济。从业务模式发展的方向来看,移动即银行,移动端的生活服务、转账支付、线上贷款、信用卡等服务形态和服务模式已逐渐被大多数人所接受并使用;同时,商业银行围绕客户为中心的经营理念,逐渐开始构建以客户为中心的组织架构、业务流程、不断提升客户参与和反馈机制的实时性,提高客户服务效率...
  • By: 

    • Siri Si Loading
    • Eric Gao Loading
    本演示文稿是同主题IDC FutureScape主文件《IDC FutureScape: 全球未来行业生态2024年预测——中国启示》的附件,旨在为技术销售领导者和技术营销领导者提供具体的建议。IDC中国根据全球未来行业生态十大预测,给出了基于中国现状的未来行业生态趋势分析,提出了行业生态中控系统、全方位体验生态、行业生态LLM、生成式行业生态设计、客户数字孪生、智慧国家数据空间、行业生态合规责任、绿色AI行业生态、首席生态官、数据共享架构十项预测。请参考《IDC Futur...
  • By: 

    • Siri Si Loading
    • Eric Gao Loading
    In the era of digital optimization, financial institutions need to reconstruct in depth the digital operating models of mobile finance, which are a leverage for financial institutions to acquire customers, operate customers, display value p...
  • By: 

    • Alice Wen
    • Michael Sek Pheng Yeo Loading
    • Eric Gao Loading
    This IDC study provides a detailed analysis on how WeBank is leading the way in worldwide digital banking. It first analyzes the development trends of digital banking and then has a detailed examination of WeBank. In the research on WeBank,...
  • By: 

    • Siri Si Loading
    • Eric Gao Loading
    行业生态建设已成为行业/组织保持竞争力和韧性的关键。当前,各行业中的多数核心企业已经认识到:必须建立广泛、多样化的参与者生态系统,才能使组织保持竞争力、创新性和灵活性。因为,市场的复杂多变已使得其无法由单一力量去解决。生态参与者通过按需提供人才、资源和能力,可以快速且高质量地满足复杂的客户需求,同时也能提高其识别及应对市场变化,提高组织韧性。中国“十四五“规划等政策、产业融合发展趋势,促进行业生态的发展。“十四五”是新一代信息基础设施和融合基础设施大发展时期,集约共建、开放共...
  • By:  Davide Palanza Loading

    本IDC分类讨论了客户和合作伙伴的期望变化、技术创新、监管需求以及社会政治和经济动荡如何推动保险行业"以价值为中心的场景化保险"这一数字化使命的出现。它定义了完成这一数字化使命的四个战略要务,即全方位体验互动、以使用和价值为导向的产品、无摩擦保险和认知能力培养。它还定义了支撑每个战略要务的各种方案或举措。每个方案下都包含一组场景,这些场景是为实现方案目标而分别资助的项目。IDC Financial Insights研究经理Davide Palanza表示:"市场动荡、消费者期...

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