Customer Relationship Management (CRM) Team

Vladimir Kroa

Associate Vice President, Sustainability

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Abhishek Kumar

Associate Research Director

New Research


  • By:  Abhishek Kumar Loading

    This IDC Presentation aims to help technology vendors understand what drives buyers within the financial services industry in their technology purchasing decisions. Although a number of sections in this presentation focus predominantly on t...
  • By:  Abhishek Kumar Loading

    The IDC Playbook for Tech Sales Leaders provides a concise current state view of the Asia/Pacific financial services market, insight into the impact of future trends, and guidance for account strategies. Tech sales leaders can use this info...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Market Note discusses the partnership announced between ServiceNow and NTUC LearningHub at the launch of their innovation center in Singapore on 28 July 2023. The company aims to upskill more than 1,000 Singaporeans in digital skil...
  • By:  Vladimir Kroa Loading

    This IDC Survey Spotlight focuses on the business benefits organizations have experienced or expect to experience after incorporating sustainability into their operations. The data is drawn from IDC's Future Enterprise Spending and Resilien...
  • By:  Abhishek Kumar Loading

    This Market Presentation Report aims to provide technology vendor product managers and those responsible for market/competitive intelligence with an industry overview of IDC spending guide forecasts numbers and insights into the global fina...
  • By: 

    • Mickey North Rizza Loading
    • Robert Parker Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    SAP recently announced its 2Q23 results. All results discussed in the document will be non-IFRS constant currencies unless otherwise specified.The 2Q23 financials show cloud and software revenue was up 8% to €6,505 million; however, softwar...
  • By: 

    • Louisa Barker Loading
    • Rob Brothers Loading
    • Katharina Grimme Loading
    • Vladimir Kroa Loading
    • Bjoern Stengel Loading
    In this new world of accelerating AI and other high-powered mission-critical applications, all companies will need to rethink how they will support the power and cooling needs of these workloads and the systems that run them, and datacenter...
  • By:  Vladimir Kroa Loading

    This IDC Survey presents data from wave 4 of IDC's Future Enterprise Spending and Resiliency Survey, conducted in May 2023. The survey forms part of a regular monitoring process that consists of a mix of repeated and unique questions relati...
  • By:  Vladimir Kroa Loading

    This IDC Survey Spotlight is based on a question from Wave 4 of IDC's Future Enterprise Spending and Resiliency Survey, conducted in May 2023. The document examines how enterprises and organizations perceive the importance of various enviro...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Glance provides a glance at the landscape of open source ecosystem in Asia/Pacific. The open source ecosystem is evolving, with new tools and technologies being developed to address the unique requirements and constraints of...

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