IDC FutureScape: Worldwide Manufacturing Product and Service Innovation 2025 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Manufacturing Product and Service Innovation 2025 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2028, 60% of G1000 Manufacturers Will Use GenAI Copilots to Upskill Engineers On Demand, Drawing on Industry Standards, Engineering Practices, Corporate Processes

• Associated Drivers

• IT Impact

• Guidance

• Prediction 2: By 2026, AI-Driven Digital Environments for Engineering/R&D Will Enable G2000s to Change Their Innovation Practices and Redeploy up to 40% of the Workforce

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: By 2027, 40% of G1000 Manufacturers Will Use Model-Based Persistent Simulation to Ensure Every Design Change Is Validated Against Product Requirements

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: By 2027, 60% of Manufacturers Will Share R&D Data on Innovation, Quality, and Best Practices to Global Data Spaces, Leading to Five Times Faster Time to Market and Overall Lower Cost of Quality

• Associated Drivers

• IT Impact

• Guidance

• Prediction 5: By 2027, 50% of Global Engineering-Driven Organizations Will Connect Their Supply Chains via Digital Threads to Improve Secure Data Exchange and Speed up Information Sharing

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: In an Attempt to Contain Costs, by 2029, 65% of G2000 OEMs and Service Firms Will Leverage AI and Advanced Analytics to Detect Potential Fraudulent Claims and Suggest Next Actions Autonomously

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By the End of 2028, 55% of Global OEMs and Service Companies Will Consider End of Life of Assets and Products to Optimize Spares Pricing, Maximizing Profits Without a Negative Impact on Service

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: Reacting to Service Worker Attrition, by 2026, 75% of OEMs and Service Firms Will Leverage Advanced Scheduling Tools to Optimize a More Diverse Field Team Incorporating Gig Workers and Contractors

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: Embracing the Drive for Increased Sustainable Service Operations, by 2029, 55% of G2000 Manufacturers and Service Firms Will Utilize Electric Vehicles to Execute Field Service and Issue Resolution

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: In a Race to Enhance Customer Value, by 2027, 70% of G2000 Manufacturers and Service Firms Will Offer Training and Consulting Services to Customers Based on IoT-Connected Product Usage Insights

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• AI-Driven Business Models — Moving from AI Experimentation to Monetization

• The Drive to Automate — Toward a Data-Driven Future

• Future Proofing Against Environmental Risks — ESG Operationalization and Risk Management

• AI-Driven Workplace Transformation — Building Tomorrow's Workforce Today

• Geoeconomic Reordering — Rethinking Globalization, Supply Chains, and Macroeconomic Challenges

• Battling Against Technical Debt — Overcoming Hurdles to IT Modernization

• Customer Experience Squared — Consumer and Citizen Expectations for Digital Services

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• Related Research