target audience: TECH BUYER  Publication date: Oct 2024 - Document type: IDC FutureScape - Doc  Document number: # US51483123

IDC FutureScape: Worldwide Manufacturing Product and Service Innovation 2025 Predictions

By: 

  • John Snow Loading
  • Aly Pinder Loading
  • Jeffrey Hojlo Loading
  • Jan Burian
  • Ko Shikita Loading
  • Stephanie Krishnan Loading
  • Lorenzo Veronesi Loading

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Abstract


This IDC study provides IDC's 2025 top 10 predictions for manufacturing product and service innovation.

"Manufacturers are continuing to adapt to geopolitical and supply chain uncertainties and are striving to become agile in pursuing opportunities and resilient in responding to disruptions. Discrete and process manufacturers need to deliver comprehensive value propositions that benefit both customers and stakeholders. Fast access to accurate data is the key to success in the digital-first world, providing manufacturers with real-time decision support that represents the foundation for growth and profits. AI (generative, interpretive, and predictive) plays an expanding role for improving development by accelerating product design, validation, and modification and for service/support by delivering predictive maintenance and interactive fault isolation. Over the next five years, manufacturers will face unforeseen challenges and opportunities, but only digitally driven businesses leveraging AI will be prepared to navigate these waters and continue to deliver better products, faster service, and higher customer satisfaction." — John Snow, research director, Product Innovation Strategies at IDC Manufacturing Insights



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