target audience: TECH SUPPLIER  Publication date: Jun 2023 - Document type: Market Note - Doc  Document number: # US50675023

Sprinklr: Breaking Out of the Mold of a Social Suite to Orchestrate Whole Journey Customer Engagement

By: 

  • Sudhir Rajagopal
  • Lou Reinemann
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Content

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Sprinklr Source23 Summit Highlights

  • In This Market Note

  • IDC's Point of View

    • Primary Controller of the Customer Engagement Layer

    • Scalable Architecture That Speeds Implementation

    • Client-First Go-To-Market Approach

    • Conclusion

  • Learn More

    • Related Research

    • Synopsis