target audience: TECH SUPPLIER  Publication date: Aug 2023 - Document type: Market Note - Doc  Document number: # US50013523

Verint Engage 2023: Generative AI Already Generating ROI

By: 

  • Hayley Sutherland
  • David Schubmehl
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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Verint Engage 2023 — Generative AI Already Generating ROI

  • In This Market Note

  • IDC's Point of View

    • Major AI Announcements

    • Customer Stories: AI Generating ROI

    • Asia/Pacific Investment Organization — Generative AI in Production

    • Continuum — Improving Agent Productivity with AI-Powered Agent Assist

    • IDC's Take

  • Learn More

    • Related Research

    • Synopsis