IDC FutureScape: Worldwide Future of Connectedness 2023 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Future of Connectedness 2023 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2024, 75% of Enterprises Will Leverage Cloud-Based APIs to Create Customer Engagement Applications That Integrate UCaaS/CPaaS Platforms with Multichannel Options to Improve Customer Experience

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 2: By 2025, 50% of Digital Organizations Will Augment "Cloud First" with a "Wireless First" Multi-Access Network Fabric Using Diverse Technologies for Mission-Critical and Business Continuity Use Cases

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 3: By 2025, Only 30% of Organizations Will Benefit from Defined 5G Use Cases Due to Fragmentation and Lack of Leadership Among Connectivity, Technology, and Managed Services Providers

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 4: By 2026, 40% of Enterprises Will Double Investments in Hyperconnected Digital Spaces to Increase Productivity, Improve Collaboration, and Boost Energy Efficiency

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 5: By 2024, 50% of Large Enterprises Will Use a Hyperscaler's Cloud WAN Service Within Their Network, Either Directly or Indirectly, Pushing Telcos Further Toward the Role of Service Integrators

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 6: By 2027, the Metaverse Will Account for 70% of Annual Media Traffic Growth on the Internet, Where Both Consumer and Business Use Cases Will Drive Increased Bandwidth Demand

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 7: By 2023, 40% of Enterprises Will Benefit from Optimized Operational Efficiency, Enhanced Security, and Reduced Network Costs by Leveraging SD-WAN and Security for Cloud-Managed Networking and Security

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 8: By 2024, 30% of Enterprises Will Extend Network Attentiveness Across All Major IT Teams (e.g., SecOps, DevOps, and AIOps) by Expanding Skill Development, Screening Requirements, and NetOps Interactions

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 9: By 2026, 40% of Companies Will Lag in Executing a Resilient Connectivity Strategy Due to Budget Shortfalls, as Workplace Transformation Becomes the New Normal for Customers, Employers, and Partners

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 10: By 2027, 80% of G2000 Enterprises Will Require LEO Satellites to Cover Gaps in Network Coverage for Remote, Rural, and High-Risk International Locations

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• Storms of Disruption — Accelerating, Interconnected Uncertainty

• Cybersecurity and Risk — Scaling and Evolving Threat Environment

• Economic Instability — Flurry, Snowball, or Avalanche?

• Global Supply Shock — Refocusing on Multisource and Resilience

• Digital Business — Stepping Stone to the Future Enterprise

• Meaningful Intelligence — Differentiated Decision Power

• Ecosystem-Based Innovation — Driving Enterprise Value

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• Related Research