IDC FutureScape: Worldwide Future of Work 2023 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Future of Work 2023 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: To Address Health, Sustainability, Travel, and Other Disruptions, 30% of G2000 Organizations Will Adopt Immersive Third-Party Metaverse Conferencing Tech Services to Enable Client Engagement by 2027

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 2: By 2024, the Business Developer Role Will Be Ubiquitous, with 60%+ Enterprises Training and Supporting Business Users to Build Their Own Applications and Automated Processes Using Low-Code Tools

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 3: Driven by Skills Shortages, CIOs That Invest in Digital Adoption Platforms and Automated Learning Technologies Will See a 40% Increase in Productivity by 2025, Delivering Greater Speed to Expertise

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 4: In 2025, Organizations Deploying Employee Micro-Monitoring Measures (Camera/Keystroke) Will See a 20% Decrease in Actual Employee Productivity

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 5: G2000 Companies that Deploy Reactive and Tactical Hybrid Work Models Will See a 20% Revenue Loss in 2024 Due to Job Attrition and Underperforming Teams

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 6: By 2025, Organizations that Have Created Dedicated Hybrid Security Policies and Developed a Culture of Trust Will Be 3X Less Likely to Suffer a Security Breach

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 7: By 2024, Companies Offering Frontline Workers Democratized Access to Digital Collaboration, Process Automation, and Similar Tools Will See 20% Increase in Revenue Due to Improved Productivity

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 8: Holistic and Integrated Analytics Within an Intelligent Digital Workspace Ecosystem Will Drive a 70% Increase in Differentiated Business Outcomes for Adopters by 2026

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 9: Effectively Blurring Space and Place, by 2025, 65% of G2000 Companies Will Consider Online Presence to Be at Parity to "in Real Life" Across Their Engaged Workforce

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 10: By 2024, 55% of C-Suite Teams at Global Enterprises Will Use Intelligent Space and Capacity Planning Technology to Reinvent Office Locations for Gathering, Collaborating, and Learning

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• Storms of Disruption — Accelerating, Interconnected Uncertainty

• Economic Instability — Flurry, Snowball, or Avalanche?

• Digital Business — Stepping Stone to the Future Enterprise

• Meaningful Intelligence — Differentiated Decision Power

• Ecosystem-Based Innovation — Driving Enterprise Value

• Embracing the Metaverse — New Levels of Immersion

• Work Mode Upheaval — New Models and Leadership

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• Related Research