target audience: TECH BUYER  Publication date: Mar 2022 - Document type: IDC MaturityScape - Doc  Document number: # US48653822

IDC MaturityScape: eCommerce in Retail and Direct to Consumer 2.0

By: 

  • Giulio Raffaele
  • Filippo Battaini Loading
  • Ornella Urso Loading

Content



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Table of Contents


  • IDC MaturityScape Figure

    • Figure: IDC MaturityScape: eCommerce in Retail and Direct to Consumer 2.0 — Stage Overview

  • Executive Summary

  • Elements of the ECOMMERCE IN RETAIL AND DIRECT TO CONSUMER MATURITY FRAMEWORK

    • Stages of the eCommerce In Retail and Direct to Consumer Maturity Framework

    • Ad Hoc

    • Description

    • Business Outcome

    • Opportunistic

    • Description

    • Business Outcome

    • Repeatable

    • Description

    • Business Outcome

    • Managed

    • Description

    • Business Outcome

    • Optimized

    • Description

    • Business Outcome

  • Dimensions of the ECOMMERCE IN RETAIL AND DIRECT TO CONSUMER MATURITY FRAMEWORK

    • Table: IDC MaturityScape: eCommerce in Retail and Direct to Consumer — Overview of Stages, Dimensions, and Sub-Dimensions

  • Advice for Technology Buyers

    • Table: IDC MaturityScape: eCommerce in Retail and Direct to Consumer — Progressing Through the Stages