IDC PeerScape: Practices for Implementing Intelligent Knowledge Networks

IDC PeerScape Figure

• Figure: IDC PeerScape: Intelligent Knowledge Networks — Practices to Ensure Success

Executive Summary

Peer Insights

• Practice 1: Leverage and Reward Employee Expertise to Identify and Codify Key Knowledge

• Challenge

• Examples

• Services Firm A

• Services Firm B

• Guidance

• Practice 2: Connect Data and Relationships to Create Relevant, Actionable Insights

• Challenge

• Example

• Services Firm B

• Guidance

• Practice 3: Leverage Micro Feedback and User Signals to Determine Operational and Business Impacts

• Challenge

• Examples

• Services Firm B

• Services Firm C

• Guidance

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• Related Research