target audience: TECH BUYER  Publication date: Dec 2019 - Document type: IDC Perspective - Doc  Document number: # US45674319

Smart Assistants: Moving Digital Assistance and Worker Augmentation from the Consumer to the Enterprise

By: 

  • David Schubmehl
  • Adam Wright
  • Hayley Sutherland
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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Smart Assistants — From Consumers to Enterprise

  • Situation Overview

    • Consumer Use Cases

    • Figure: Leading Consumer Use Cases for Smart Assistants

    • Enterprise Use Cases

    • Inhibitors to Adoption

    • Figure: Leading Inhibitors to Consumer Adoption of Smart Assistants

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis