target audience: TECH SUPPLIER Publication date: Mar 2024 - Document type: IDC Survey Spotlight - Doc Document number: # US51931124
What Are the Most Likely Use Types for AI in the Front Office (HR Remit)?
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Abstract
This IDC Survey Spotlight looks at the most likely use types for AI in the front office. The rapid emergence, sensationalizing, and promotion of AI concepts is opening Pandora's box that leading companies are measuredly capitalizing on to improve the next generation of how work gets done. The progression to a complete AI ecosystem — as far as is possible today — starts with investigative insights that help drive a vision for transformation in how work is managed. Investigative foundations help surface key insights and markers that inform the reasoning behind further predictive and generative AI infusions. In other words, they help build the case to the workforce for AI as an enablement tool.