target audience: TECH SUPPLIER Publication date: Jan 2024 - Document type: Vendor Profile - Doc Document number: # US51813923
Uniphore
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Abstract
This IDC Vendor Profile analyzes Uniphore, a significant player in the conversational AI market, focusing on large-scale enterprise deployments. It also analyzes the company’s unique approach to conversational AI and automation, as well as its strategy of regular innovations and acquisitions, which have expanded its coverage of the customer journey.