target audience: TECH SUPPLIER  Publication date: Jan 2024 - Document type: Vendor Profile - Doc  Document number: # US51813923

Uniphore

By:  Hayley Sutherland Loading

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Abstract


This IDC Vendor Profile analyzes Uniphore, a significant player in the conversational AI market, focusing on large-scale enterprise deployments. It also analyzes the company’s unique approach to conversational AI and automation, as well as its strategy of regular innovations and acquisitions, which have expanded its coverage of the customer journey.



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