target audience: TECH SUPPLIER Publication date: Dec 2023 - Document type: Market Perspective - Doc Document number: # US51449923
Deconstructing and Rebuilding How Data Frameworks Connect Employee Performance to the Organization’s Performance
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Abstract
This IDC Market Perspective discusses deconstructing and rebuilding how data frameworks connect employee performance to the organization’s performance. Tech vendors and their clients are challenged more than ever to manage operational crosscurrents that are growing more dynamic. Capturing employee sentiment and the voice of the employee helps understand and address the individualized needs of employees, providing a data-defined opportunity to model how employee behavior impacts operational optimization. As tech vendors operationalize the voice of the employee into organizational decision frameworks, they must guide the market on how integrated and sentiment-backed workforce performance frameworks enable decision leaders to map the velocity of the changing organization to the velocity of the changing market for talent inside and outside the organization. Vendors that trade in the voice of the employee must also adapt their services guidance to help clients find where to begin their transformative toward cross-functional, data-level collaboration and integration.
“Gathering data around the voice of the employee carries more value than simply understanding what makes employees join and stay with the organization,” says Zachary Chertok, research manager for Employee Experience, IDC. “It serves as a foundation for a broader framework in behavioral modeling that reconnects the workforce into how the organization sinks or swims. Embedding EX data into cross-functional decision frameworks supports organizations to factor workforce dynamism as an aspect of organizational change as leaders seek to maximize the longevity of talent investments and design and respond to operational impact factors.”