target audience: TECH BUYER Publication date: Aug 2021 - Document type: IDC PeerScape - Doc Document number: # US48132621
IDC PeerScape: Future IT Practices to Transform Business Performance with an AI Business Companion
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Abstract
This IDC PeerScape relates the story and emerging best practices of two organizations — both of which express the dire need for an "AI companion" to address real business problems. One of the teams discussed in this study has tackled this problem with an innovative and novel approach, using existing technologies, and can now demonstrate excellent results coming from its new AI business companion.
"The sum of business knowledge that can be captured in an organization's AI business companion will continuously grow and expand the 'organizational intelligence' of the enterprise and create a 'digital intelligence advantage' within the industry and markets," says Robert Multhaup, adjunct research advisor, IDC's IT Executive Programs.