target audience: TECH SUPPLIER Publication date: Mar 2024 - Document type: IDC Survey - Doc Document number: # META50742324
Outcome-Driven, Tech-Enabled IT Services for Digital Business Initiatives in Saudi Arabia, 2024: CIOs' Priorities and Perspectives
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Abstract
This IDC Survey highlights the growing importance of outcomes such as customer satisfaction and operational efficiency in driving digital initiatives among organizations in Saudi Arabia. The report discusses Saudi CIOs' strategic approach to transformation, with an emphasis not only on monetization, profitability, and customer experience but also on risk mitigation for long-term success. It also shows how CIOs are seeking to develop strategic partnerships with IT service providers.