target audience: TECH SUPPLIER Publication date: Oct 2024 - Document type: Conference Proceeding: Tech Supplier - Doc Document number: # EUR152615924
Help Your Customers Deliver Human-First Experiences in the AI-Everywhere Future of Work
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Abstract
This IDC Conference Proceeding deep-dives into how AI is reshaping human-first experiences in the AI-everywhere Future of Work. Half of European employees agree that more AI would have a positive impact on their work experiences, while the other half is still on the fence about the possible effects of AI at work (IDC's FoW Employee Experience Survey, 2024).
The AI revolution is unlike anything we've seen before. In rapidly emerging use cases, it's accessible to everyone for automating or enhancing simple tasks. However, misaligned perceptions between workers and decision-makers are a key concern related to AI's impact on people, processes, and places of work.
To expand this innovative technology responsibly and ensure work improves for all, businesses must adapt. This involves establishing and directing a vision for reinventing work models, reshaping the physical and digital workspace, and preparing workers for an AI-Everywhere Future of Work.
In this IDC webcast, analysts discuss AI-driven opportunities for technology vendors including:
- The role of AI in creating superior employee experience
- Introducing AI into smart office environments
- How to build a human-first workplace informed by AI
- Reskilling, upskilling, or replacing? The impact of AI on talent management
- Why bridging the gap between IT and HR is key to an AI-enabled work environment