target audience: TECH SUPPLIER Publication date: Oct 2023 - Document type: Market Share - Doc Document number: # EUR150315323
European Unified Communications and Collaboration Market Share, 2022: Vendors Shaping 2022
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Abstract
The IDC Market Share examines the European UC&C vendor landscape, with breakdowns for the various technologies and services that constitute this market, namely UC applications and IP telephony equipment, videoconferencing and telepresence equipment, UC collaboration, and unified communications as a service (UCaaS). The study outlines trends in market shares and provides recommendations for market players.
"Cloud-based UC&C adoption is continuing at a fast pace, but to keep this adoption growing, providers need to ensure their offerings are secure and seamlessly integrate with other apps and solutions (such as UCaaS and CCaaS). They need to offer hybrid deployments for businesses hesitant to make the leap to cloud," said Graham Fruin, senior research analyst, IDC European Unified Communications and Collaboration.