target audience: TECH SUPPLIER Publication date: Jun 2023 - Document type: Market Share - Doc Document number: # EUR150314823
European Collaborative Applications Market Shares, 2022: Microsoft Dominates But Google Is Gaining Traction
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Abstract
The IDC Market Share examines the collaboration applications market, with breakdowns that comprise the category. The study outlines major market trends and provides recommendations for market players.
"While collaboration applications have made impressive strides in adding new features and capabilities, enterprises must consider the human element of collaboration since human emotions form the very crux of the process. Collaboration applications need to incorporate/integrate more closely with employee experience and engagement platforms that can help to drive employee morale and create closer connection/deeper bonds with colleagues. This can help to overcome the sense of isolation and disengagement from remote working," said Oru Mohiuddin, senior research manager, European Unified Communications and Collaboration, IDC