European Collaborative Applications Market Shares, 2022: Microsoft Dominates But Google Is Gaining Traction

IDC Market Share Figure

• Figure: European Collaboration Applications 2022 Share Snapshot

Executive Summary

Advice for Technology Suppliers

• Incorporate Training and Adoption as Part of the Solution

• Incorporate Change Management as Part of the Rollout of New Tools/Solutions

Market Share

• Table: European Collaboration Applications Revenue, Share, and Growth by Vendor, 2021 and 2022 (Constant $M)

• Table: European Conferencing Applications Revenue, Share, and Growth by Vendor, 2021 and 2022 (Constant $M)

• Table: European Team Collaboration Applications Revenue, Share, and Growth by Vendor, 2021 and 2022 (Constant $M)

• Table: European Email Applications Revenue, Share, and Growth by Vendor, 2021 and 2022 (Constant $M)

• Table: European Enterprise Community Applications Revenue, Share, and Growth by Vendor, 2021 and 2022 (Constant $M)

Who Shaped the Year

• Microsoft Dominates the Collaboration Space in Europe

Market Context

• Significant Market Developments

• Businesses Still Face Challenges in Implementing Hybrid Work

• Community Needs Reinforcement in Collaboration

• Inclusivity Is Important for Collaboration

• Canvas Represents the Next Phase in the Evolution of Collaboration Applications

• Recent Innovations have Focused on AI and Analytics

• Collaborative Applications Is Partially Replacing Voice

Methodology

Market Definition

• Figure: Software and UC&C Universe: Market Components

• Collaboration Applications

• Conferencing and Virtual Events Applications

• Email Applications

• Enterprise Community Applications

• Team-Collaborative Applications

Related Research