target audience: TECH SUPPLIER Publication date: Apr 2023 - Document type: Market Presentation - Doc Document number: # AP49465023
The State of the Asia/Pacific Unified Communications and Collaboration Market, 2023
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Abstract
This IDC Market Presentation takes a closer look at the Asia/Pacific unified communications and collaboration (UC&C) market, discussing the key trends, market movements, and enterprise preferences. This document also highlights the key findings from IDC's 2022 Asia/Pacific Enterprise Connectivity and Collaboration Survey, including enterprise challenges, initiatives, and partner preferences.
"With remote and hybrid working becoming a norm, UC&C solutions have now become table stakes. However, organizations are looking for more. They are trying to understand how these solutions can help them address business challenges around customer experience and internal efficiencies," says Nikhil Batra, research director on telco strategies, IDC Asia/Pacific. "The demand for cloud-based UC&C solutions is also on the rise in the Asia/Pacific region as organizations look to leverage the benefits of scalability, flexibility, and cost effectiveness," he adds.