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The Digital Operational Resilience Act (DORA) and its Impact on the Tech Industry

The proposed legislation from the European Commission looks to create EU-wide legislation to protect the operational resilience of the financial services industry.

We explore this regulation and its impact on the tech industry.

This act would bring a wide range of ICT companies that supply products and services to the finance industry under the regulatory authority of the EU. This could have a major operational impact on those companies.

What is DORA?

What key factors/components of this act do you need to know about?

Who is Impacted?

Which companies could be impacted by this regulation?

DORA: Making or Breaking the Relationship Between ICT Vendors and Financial Entities

Our financial industry experts discuss the proposed regulation and its impact.

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The Latest Tech News You Need to Know

5 Steps to Prepare for DORA

5 Steps to Prepare for DORA

With DORA set to be applied on January 17, 2025, organisations need to get ready. You must ensure that you have the policies and procedures in place to meet the requirements laid out by the act. But how to start preparing? We have compiled a list of steps that financial entities and ICT vendors need to take to get ready for the implementation of DORA.

Financial Entities

1. Awaraness

Ensure the relevant people including the management board, risk management and compliance teams are aware of DORA. Ensure they understand the regulatory requirements that apply.

2. Roles & responsibilities

Identify all the relevant internal stakeholders. Set up a DORA programme involving those stakeholders and assign roles.

3. Gap analysis

Undertake a preliminary self-assessment. A gap analysis will help your organisation assess whether the existing ICT risk management approaches meet the requirements proposed in DORA.

4. Planning

Define a risk-based road map to bridge any compliance gaps identified in your self-assessment and gap analysis

5. Collaboration

Identify and prioritise the relevant partners you need to collaborate with.

ICT Providers

1. Roles & responsibilities

Appoint or introduce the role of compliance or regulatory officer to ensure that someone is managing this area for your business.

2. Know yourself

Undertake a preliminary self-assessment of your current clients to understand if your organisation is a critical provider.

3. Size the impact

Review the draft regulations to understand both the requirements from the DORA provisions (direct impact), and the requirements to be fulfilled under contractual arrangements with a financial entity (indirect impact).

4. Identify

Assess the “critical or important functions” with your product and technology leaders. Highlight areas that qualify as “vulnerabilities” and “ICT third-party risk” under the regulations. Match and prioritise them with your customer base.

5. Collaboration

Plan how you will communicate to your clients how you intend to align with them, to prepare a shared approach to DORA (also a relationship building opportunity).

For more information, or to speak with one of our analysts, contact us today.

Find out more about technology in the context of industry

Archana Venkatraman

Associate Research Director, Cloud Data Management, IDC Europe

Maria Adele Di Comite

Research Director, IDC Financial Insights Corporate and Retail Banking

George Briford

Associate Research Director, IDC Financial Insights

Ralf Helkenberg

Research Manager, European Privacy and Data Security

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International Data Group is committed to protecting the environment, the health and safety of our employees, and the community in which we conduct our business. It is our policy to seek continual improvement throughout our business operations to lessen our impact on the local and global environment. We are committed to environmental excellence, pollution prevention and to purchasing products that reduce the use of natural resources.

We fulfill this mission by a commitment to:

  • Encouraging all partners to share in our mission
  • Understanding environmental issues and sharing information with our partners
  • Recognizing that fiscal responsibility is essential to our environmental future
  • Instilling environmental responsibility as a corporate value
  • Developing innovative and flexible solutions to bring about change
  • Using our platforms and position in the IT industry to promote sustainability
  • Minimize air travel to help reduce our impact on the environment
  • Minimize use of materials and energy consumption in our offices
  • Create a working environment that efficiently uses our office space
  • Develop and maintain a hybrid working model that benefits both our employees and business partners
  • Encourage employees to measure, minimize and collaborate on reducing energy consumption at home and in the office
  • Engaging employees and promoting active participation in environmental and sustainability initiatives

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