Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Alison Close

Research Manager, Intelligent Finance and Customer Care Business Process Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following question posed to 1,500 respondents and firms with 1,000+ employees across 6 countries, and several major industries, as part of IDC's 2023 Worldwide Managed CloudView Survey: ...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following question posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey: "In...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following two questions posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey...
  • By:  Peter Marston Loading

    This IDC study presents forecasts of spending (customer expenditures) for the custom application development (CAD) services market for 2024-2028. This IDC research study includes advice to CAD services providers, an analysis of key market a...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following question posed to 185 respondents and firms with 1,000+ employees across 9 countries, and several major industries, as part of IDC's 2023 ServicesPath Survey: "Provider Charact...
  • By:  Peter Marston Loading

    This IDC study presents forecasts of spending (customer expenditures) for the application management (AM) services market for 2024–2028. The research contained in this forecast includes advice to AM service providers, an analysis of key mar...
  • By:  Vladimir Kroa Loading

    This IDC Market Perspective explores the evolving landscape of sustainability regulations, highlighting the pivotal role of policies and laws in driving sustainable operations within organizations. It differentiates between mandatory and vo...
  • By: 

    • Alan Webber Loading
    • Melinda-Carol Ballou Loading
    • Roger Beharry Lall Loading
    • Douglas Hayward Loading
    • Ornella Urso Loading
    • Lavanya Jindal Loading
    • Marci Maddox Loading
    • Gerry Murray Loading
    • Elaina Stergiades Loading
    • Ritu Jyoti Loading
    This IDC Perspective is a collaborative effort that highlights many of the key announcements, topics, and themes from Adobe's 2024 Summit event. "As expected, the primary topic at Adobe's 2024 Summit was GenAI," said Alan Webber, program vi...
  • By:  David Tapper Loading

    This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2024–2028 period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Services Fo...
  • By:  David Tapper Loading

    This IDC Market Perspective provides insight into the value enterprises place on using private and public clouds as part of hybrid cloud engagements and as part of using managed cloud services. This document also provides a strategy for man...

  • 1 to 10 of 655 results | Next› | Last»