Retail Reinvention in the Age of AI Everywhere: From Omni-Channel to Future-Forward, Autonomous, and Resilient

Executive Snapshot

• Figure: Executive Snapshot: Retail Reinvention in the Age of AI Everywhere — From Omni-Channel to Future-Forward, Autonomous, and Resilient

Situation Overview

• The Journey to Future-Forward, Autonomous, and Resilient

• The Chronology of Omni-Channel to FAR

• Figure: Retail Reinvention from Omni-Channel to Future-Forward, Autonomous, and Resilient

• The Birth of Omni-Channel

• The Dawn of Omni-Channel: Laying the Foundation

• Digital Transformation: Expanding Capabilities

• AI and Mobile Everywhere: Enhancing Operations and Improving Profitability

• AI-Fueled Business: Pioneering FAR with AI/Generative AI and Intelligent Edge Computing

Advice for the Technology Buyer

• Advice for Continuing to Navigate the Journey to FAR

• Figure: Retail Journey to Future-Forward, Autonomous, and Resilient

• Recommendations for Retailers

• Conclusion

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• Related Research

• Synopsis