IT Project Life-Cycle Services: Advisory Services

IDC Opinion

In This Study

Situation Overview

• Figure: Top Reasons for Enterprises Engaging with a Professional Services Provider

• Figure: Outcomes Business Expect to Achieve Working with Professional Services Provider

• Evolution of Life-Cycle Services in Alignment with Customer Requirements

• Figure: Evolution of Life-Cycle Services: Advisory Services

• Why Advisory Services Matter for Building a Customer Success Practice

• Figure: The Network and Infrastructure Life Cycle

• Four Key Investment Areas in the Life Cycle for Building Customer Success Practices: Advisory

• Execution

• Figure: Top Attributes for Execution Success: Communication

• Figure: Top Attributes for Execution Success: Delivery Methodology

• Figure: Top Attributes for Execution Success: Expertise

• Figure: Top Attribute for Execution Success: Delivery Execution

• People and Process

• Data and Insights

• Technology Investments

• Essential Guidance for Services Providers: Advisory Services

• Evolution of Life-Cycle Services in Alignment with Customer Requirements

• Figure: Evolution of Life-Cycle Services: Advisory Services

• Why Advisory Services Matter for Building a Customer Success Practice

• Figure: The Network and Infrastructure Life Cycle

• Four Key Investment Areas in the Life Cycle for Building Customer Success Practices: Advisory

• Execution

• Figure: Top Attributes for Execution Success: Communication

• Figure: Top Attributes for Execution Success: Delivery Methodology

• Figure: Top Attributes for Execution Success: Expertise

• Figure: Top Attribute for Execution Success: Delivery Execution

• People and Process

• Data and Insights

• Technology Investments

• Essential Guidance for Services Providers: Advisory Services

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• Related Research

• Synopsis