target audience: TECH BUYER  Publication date: May 2024 - Document type: IDC MarketScape - Doc  Document number: # US52083224

IDC MarketScape: Worldwide Unified Communications and Collaboration Platforms 2024 Vendor Assessment

By: 

  • Jitesh Gera Loading
  • Denise Lund Loading

Content



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Table of Contents


  • IDC MarketScape Figure

    • Figure: IDC MarketScape Worldwide Unified Communications and Collaboration Platforms Vendor Assessment

  • IDC Opinion

  • IDC MarketScape Vendor Inclusion Criteria

  • Advice for Technology Buyers

  • Vendor Summary Profiles

    • 8x8

    • Strengths

    • Challenges

    • Consider 8x8 When

    • Alcatel-Lucent Enterprise

    • Strengths

    • Challenges

    • Consider Alcatel-Lucent Enterprise When

    • Avaya

    • Strengths

    • Challenges

    • Consider Avaya When

    • Cisco

    • Strengths

    • Challenges

    • Consider Cisco When

    • Dialpad

    • Strengths

    • Challenges

    • Consider Dialpad When

    • Google

    • Strengths

    • Challenges

    • Consider Google When

    • GoTo

    • Strengths

    • Challenges

    • Consider GoTo When

    • Microsoft

    • Strengths

    • Challenges

    • Consider Microsoft When

    • Mitel

    • Strengths

    • Challenges

    • Consider Mitel When

    • Ooma

    • Strengths

    • Challenges

    • Consider Ooma When

    • RingCentral

    • Strengths

    • Challenges

    • Consider RingCentral When

    • Vonage

    • Strengths

    • Challenges

    • Consider Vonage When

    • Zoho

    • Strengths

    • Challenges

    • Consider Zoho When

    • Zoom

    • Strengths

    • Challenges

    • Consider Zoom When

  • Appendix

    • Reading an IDC MarketScape Graph

    • IDC MarketScape Methodology

    • Market Definition

    • Strategies and Capabilities Criteria

    • Table: Key Strategy Measures for Success: Worldwide Unified Communications and Collaboration Platforms

    • Table: Key Capability Measures for Success: Worldwide Unified Communications and Collaboration Platforms

  • Learn More

    • Related Research

    • Synopsis