target audience: TECH BUYER  Publication date: Dec 2024 - Document type: IDC MarketScape - Doc  Document number: # US51359124

IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment

By:  Marci Maddox

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Content

List of Tables

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Table of Contents


  • IDC MarketScape Figure

    • Figure: IDC MarketScape Worldwide Intelligent Customer Communications Management Vendor Assessment

  • IDC Opinion

    • Transformation in Customer Communications

    • AI-Driven Decisioning and Automation

  • IDC MarketScape Vendor Inclusion Criteria

  • Advice for Technology Buyers

  • Vendor Summary Profiles

    • Intense Technologies

    • Strengths

    • Challenges

    • Consider Intense Technologies When

    • Messagepoint

    • Strengths

    • Challenges

    • Consider Messagepoint When

    • MHC

    • Strengths

    • Challenges

    • Consider MHC When

    • Newgen

    • Strengths

    • Challenges

    • Consider Newgen When

    • OpenText

    • Strengths

    • Challenges

    • Consider OpenText When

    • Precisely

    • Strengths

    • Challenges

    • Consider Precisely When

    • Quadient

    • Strengths

    • Challenges

    • Consider Quadient When

    • Smart Communications

    • Strengths

    • Challenges

    • Consider Smart Communications When

    • Templafy

    • Strengths

    • Challenges

    • Consider Templafy When

  • Appendix

    • Reading an IDC MarketScape Graph

    • IDC MarketScape Methodology

    • Market Definition

    • Strategies and Capabilities Criteria

    • Table: Key Strategy Measures for Success: Worldwide Intelligent Customer Communications Management

    • Table: Key Capability Measures for Success: Worldwide Intelligent Customer Communications Management

  • Learn More

    • Related Research

    • Synopsis