target audience: TECH SUPPLIER  Publication date: Sep 2023 - Document type: Taxonomy - Doc  Document number: # US51177723

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Banking

By: 

  • Jerry Silva
  • Marc DeCastro
  • Aaron Press
  • Tom Zink
  • Maria Adele Di Comite
  • Raymond Pucci
  • Sean O'Malley
  • Michael Sek Pheng Yeo
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Content

List of Tables

List of Figures



Related Links

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Table of Contents


  • IDC's Worldwide Digital Transformation Taxonomy

    • Figure: Digital Transformation Primary Segments for Banking

  • Digital Transformation Taxonomy Changes for 2023

    • Table: Summary of Banking Use Case Changes, 2023

  • Taxonomy Overview

    • Understanding and Using IDC's Digital Transformation Taxonomy

  • Definitions

    • Banking

    • Digital Mission: Accelerated Banking

    • Strategic Priority: Customer Engagement

    • Figure: Customer Engagement

    • Customer Engagement Program: Assisted Channels

    • Table: Use Case Detail for Assisted Channels

    • Customer Engagement Program: Digital Channels

    • Table: Use Case Detail for Digital Channels

    • Customer Engagement Program: Customer Intelligence

    • Table: Use Case Detail for Customer Intelligence

    • Customer Engagement Program: Product Innovation

    • Table: Use Case Detail for Product Innovation

    • Strategic Priority: Digital Trust and Stewardship

    • Figure: Digital Trust and Stewardship

    • Digital Trust and Stewardship Program: Consumer Identity Management

    • Table: Use Case Detail for Consumer Identity Management

    • Digital Trust and Stewardship Program: Regulatory Compliance

    • Table: Use Case Detail for Regulatory Compliance

    • Digital Trust and Stewardship Program: Fraud Management

    • Table: Use Case Detail for Fraud Management

    • Digital Trust and Stewardship Program: Cybersecurity

    • Table: Use Case Detail for Cybersecurity

    • Digital Trust and Stewardship Program: Risk Management

    • Table: Use Case Detail for Risk Management

    • Strategic Priority: Resilient Infrastructure

    • Figure: Resilient Infrastructure

    • Resilient Infrastructure Program: Platform Modernization

    • Table: Use Case Detail for Platform Modernization

    • Resilient Infrastructure Program: Self-Healing Infrastructure

    • Table: Use Case Detail for Self-Healing Infrastructure

    • Resilient Infrastructure Program: Data Mastery

    • Table: Use Case Detail for Data Mastery

    • Strategic Priority: Operational Efficiency

    • Figure: Operational Efficiency

    • Operational Efficiency Program: Workflow Automation

    • Table: Use Case Detail for Workflow Automation

    • Operational Efficiency Program: Digital Workforce

    • Table: Use Case Detail for Digital Workforce

    • Operational Efficiency Program: DevOps Modernization

    • Table: Use Case Detail for DevOps Modernization

    • Strategic Priority: Open Banking

    • Figure: Open Banking

    • Open Banking Program: Connectivity Infrastructure

    • Table: Use Case Detail for Connectivity Infrastructure

    • Open Banking Program: Business Model Innovation

    • Table: Use Case Detail for Business Model Innovation

    • Open Banking Program: API and Data Monetization

    • Table: Use Case Detail for API and Data Monetization

    • Strategic Priority: Sustainability

    • Figure: Sustainability

    • Sustainability Program: Green Finance

    • Table: Use Case Detail for Green Finance

    • Sustainability Program: ESG Risk Management

    • Table: Use Case Detail for ESG Risk Management

    • Sustainability Program: Sustainable Enterprise

    • Table: Use Case Detail for Sustainable Enterprise

  • Learn More

    • Appendix

    • IDC's Digital Transformation Spending Guide

    • Related Research

    • Synopsis