target audience: TECH BUYER  Publication date: May 2023 - Document type: IDC Perspective - Doc  Document number: # US50433123

IDC Assessment: Skan.AI Task Mining Software

By: 

  • Maureen Fleming Loading
  • Stella Chen
  • Andrew Gens Loading

Content



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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Skan.AI

  • Situation Overview

    • Skan Task Mining Capabilities

    • Skan Architecture

    • Task Capture Software

    • PRISM Gateway

    • Key Features of Skan Task Mining Software

    • Figure: Stages of the Task Mining Process

    • Stage 1: Prepare

    • Configure Policies and Templates

    • Figure: Recording and Data Privacy

    • Test Runs

    • Stage 2: Capture

    • Data Preparation

    • Figure: Skan Unique Identifiers

    • Stage 3: Discover

    • Task Identification

    • Task Analysis

    • Figure: Skan Task Analysis

    • As-Is Documentation

    • Stage 4: Improve

    • Figure: Skan What-If Analytics

    • Stage 5: Generate

    • Stage 6: Measure

    • Figure: Skan Statistical Process Control Charts

    • Figure: Skan Health Index

    • KPIs and Alerting

    • Figure: Configuring Rules for Monitoring KPIs

  • Advice for the Technology Buyer

    • Comparing Skan with the Task Mining Competitive Benchmark

    • Figure: Skan.AI Task Mining Capabilities Compared with the Benchmark

    • Strengths and Challenges

    • Key Strengths

    • Key Challenges

    • Considering Skan

  • Learn More

    • Related Research

    • Synopsis