target audience: TECH BUYER  Publication date: Mar 2023 - Document type: IDC TechScape - Doc  Document number: # US50428123

IDC TechScape: Worldwide Omni-Channel Retail Operations Technology, 2023

By: 

  • Leslie Hand
  • Anne Paris
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List of Figures



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Table of Contents


  • IDC TechScape Figure

    • Figure: IDC TechScape: Worldwide Omni-Channel Retail Operations Technology, 2023

  • In This Study

  • Technology Markers of Momentum

    • Table: IDC TechScape Technology Markers of Momentum — Omni-Channel Retail Operations Technologies, 2023

    • Transformational

    • Automated Checkout

    • Figure: Automated Checkout Markers of Momentum

    • Workforce Management

    • Figure: Workforce Management Markers of Momentum

    • Task Management

    • Figure: Task Management Markers of Momentum

    • Mobile Communications/Collaboration Tools

    • Figure: Mobile Communications/Collaboration Tools Markers of Momentum

    • Contactless and Touch-Free Payments

    • Figure: Contactless and Touch-Free Payments Markers of Momentum

    • Real-Time Inventory Management

    • Figure: Real-Time Inventory Management Markers of Momentum

    • Omni-Channel Commerce

    • Figure: Omni-Channel Commerce Markers of Momentum

    • Asset Management/IoT

    • Figure: Asset Management/IoT Markers of Momentum

    • Micro-Fulfillment

    • Figure: Micro-Fulfillment Markers of Momentum

    • Store Traffic Analysis

    • Figure: Store Traffic Analysis Markers of Momentum

    • Digital Shelf

    • Figure: Digital Shelf Markers of Momentum

    • Smart Carts

    • Figure: Smart Carts Markers of Momentum

    • Digital Twins

    • Figure: Digital Twins Markers of Momentum

    • Interactive Digital Displays

    • Figure: Interactive Digital Displays Markers of Momentum

    • Incremental

    • Self-Checkout

    • Figure: Self-Checkout Markers of Momentum

    • Click and Collect

    • Figure: Click and Collect Markers of Momentum

    • Live Stream Assistants/Virtual Chat

    • Figure: Live Stream Assistants/Virtual Chat Markers of Momentum

    • Contextualized Promotions

    • Figure: Contextualized Promotions Markers of Momentum

    • Self-Serve Kiosks

    • Figure: Self-Serve Kiosks Markers of Momentum

    • Fraud and Loss Prevention

    • Figure: Fraud and Loss Prevention Markers of Momentum

    • Navigation/Wayfinding

    • Figure: Navigation/Wayfinding Markers of Momentum

    • Contactless Returns

    • Figure: Contactless Returns Markers of Momentum

    • Opportunistic

    • AR/VR

    • Figure: AR/VR Markers of Momentum

    • Self-Serve Lockers/Vending

    • Figure: Self-Serve Lockers/Vending Markers of Momentum

    • Robotic Workforce

    • Figure: Robotic Workforce Markers of Momentum

    • Digital Fitting Rooms

    • Figure: Digital Fitting Rooms Markers of Momentum

  • Technology Adoption Outlook

  • IDC TechScape Methodology

    • IDC TechScape Categories and Definitions: Transformational, Incremental, and Opportunistic

  • Learn More

    • Related Research

    • Synopsis