Deep Automation: CIO Lessons Learned During a Large-Scale Manufacturing Project

Executive Snapshot

• Figure: Executive Snapshot: Deep Automation — CIO Lessons Learned During a Large-Scale Manufacturing Project

Situation Overview

• Teaching "Knowledge" to Machines

• Figure: Collective Intelligence Model Data Source

• Figure: Overview of Collective Intelligence Model

• Automating Decision Making at the Speed of Light

• Figure: Defining the Problem to Solve

• Figure: The Causal Model Process Flow Making Best Decisions

• Figure: Business Impact Results of Touchless Order Optimization

• Transforming the Model into a Business Companion and a Strong UI

• Figure: User Interface Tracking Escalated Orders

• Addressing Deep Automation Management Challenges

Advice for the Technology Buyer

• Design a Small, Highly Focused Deep Automation Project Requiring Deep SME Knowledge

• Capture the Knowledge and Cause-and-Effect Relationships to Support the Business Hypothesis

• Design the Model UI to Ensure It Operates as a Highly Productive Business Companion

• Design a Change Management Plan to Determine How Causal Models Can Become a Competitive Differentiator

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• Related Research

• Synopsis