target audience: TECH BUYER  Publication date: Dec 2022 - Document type: IDC TechScape - Doc  Document number: # US49942222

IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2022

By: 

  • Denise Lund
  • Rich Costello
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Table of Contents


  • IDC TechScape Figure

    • Figure: IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2022

  • In This Study

  • Technology Markers of Momentum

    • Table: IDC TechScape Technology Markers of Momentum — Unified Communications and Collaboration Technologies, 2022

    • Transformational

    • Team Chat

    • Figure: Team Chat Markers of Momentum

    • UC Team Collaboration

    • Figure: UC Team Collaboration Markers of Momentum

    • Hosted Voice/Public Cloud UCaaS

    • Figure: Hosted Voice/Public Cloud UCaaS Markers of Momentum

    • CCaaS Integrations

    • Figure: CCaaS Integrations Markers of Momentum

    • Managed Voice/Private Cloud UCaaS

    • Figure: Managed Voice/Private Cloud UCaaS Markers of Momentum

    • AI/VR/AR-Powered UC&C

    • Figure: AI/VR/AR-Powered UC&C Markers of Momentum

    • Smart Collaboration Devices

    • Figure: Smart Collaboration Devices Markers of Momentum

    • Incremental

    • Messaging (VM/UM)

    • Figure: Messaging (VM/UM) Markers of Momentum

    • Chatbots

    • Figure: Chatbots Markers of Momentum

    • VoIP/IP Telephony

    • Figure: VoIP/IP Telephony Markers of Momentum

    • Desktop IP/SIP Phones

    • Figure: Desktop IP/SIP Phones Markers of Momentum

    • Web Conferencing

    • Figure: Web Conferencing Markers of Momentum

    • Videoconferencing

    • Figure: Videoconferencing Markers of Momentum

    • Voice/UC (On Premises)

    • Figure: Voice/UC (On Premises) Markers of Momentum

    • IP Softphones/Headsets

    • Figure: IP Softphones/Headsets Markers of Momentum

    • SIP Trunking

    • Figure: SIP Trunking Markers of Momentum

    • IM/Presence

    • Figure: IM/Presence Markers of Momentum

    • Mobile UC

    • Figure: Mobile UC Markers of Momentum

    • Hybrid UC

    • Figure: Hybrid UC Markers of Momentum

    • Communications APIs/SDKs

    • Figure: Communications APIs/SDKs Markers of Momentum

    • UC Performance Management Tools/Analytics

    • Figure: UC Performance Management Tools/Analytics Markers of Momentum

    • Direct Routing/Connect Integrations

    • Figure: Direct Routing/Connect Integrations Markers of Momentum

    • Opportunistic

    • SBCs/Virtual SBCs

    • Figure: SBCs/Virtual SBCs Markers of Momentum

    • Vertical UC&C Applications

    • Figure: Vertical UC&C Applications Markers of Momentum

    • BYOC

    • Figure: BYOC Markers of Momentum

    • Interactive Digital Whiteboards

    • Figure: Interactive Digital Whiteboard Markers of Momentum

    • CPaaS Integrations

    • Figure: CPaaS Integrations Markers of Momentum

  • Technology Adoption Outlook

  • IDC TechScape Methodology

    • IDC TechScape Categories and Definitions: Transformational, Incremental, and Opportunistic

  • Learn More

    • Related Research

    • Synopsis