target audience: TECH BUYER  Publication date: Dec 2022 - Document type: IDC Perspective - Doc  Document number: # US49934222

Service Providers' Guide to Success in EX-Led Work Transformation

By: 

  • Zachary Chertok
  • Amy Loomis, Ph.D.
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Content

List of Tables

List of Figures



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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Service Providers' Guide to Success in EX-Led Work Transformation

  • Situation Overview

    • Figure: Top Reasons for Difficulty Filling Job Vacancies

    • Table: What Matters Most to Employees and Employers Toward Retention

    • Figure: The Impact of Meeting Employee Needs as an Organization

    • Future of Work: Flexible Work and Employee Experience Mature Together

    • Figure: The Role of IT in Supporting Flexible Work Policies

    • Transforming Work Experience Is Cross Functional

    • Figure: EX Automation Tools Prioritized by Employers

    • Evolving Stages of Work Transformation

    • Figure: IDC MaturityScape: Hybrid Work — Stage Overview

    • How to Measure Success: Agile Practices to Support XLAs

    • Figure: Employee Productivity Measures

    • Service Providers Model Success to Enhance Value in EX Transformation

  • Advice for the Services Provider

  • Learn More

    • Related Research

    • Synopsis