target audience: TECH BUYER  Publication date: Sep 2024 - Document type: IDC TechBrief - Doc  Document number: # US49392823

IDC TechBrief: Use of Video in Voice of the Customer Programs

By:  Lou Reinemann

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Content

List of Figures



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Table of Contents


  • IDC TechBrief Figure

    • Figure: Use of Video in Voice of the Customer Programs: Snapshot

  • Executive Business Description

    • Figure: Use of Video in Voice of the Customer Programs: Executive Description

  • Adoption Viewpoints

    • Figure: Use of Video in Voice of the Customer Programs: IDC's Adoption View

    • Technology Road Map

    • Adjacent Technology Impact

  • Metrics That Matter

    • Figure: Use of Video in Voice of the Customer Programs: Metrics That Matter

    • Communicate Using Metrics That Matter

  • Risk Profile

    • Figure: Use of Video in Voice of the Customer Programs: Risk Profile

    • Critical Risk Assessment

    • Organizational Readiness Assessment

  • Critical Success Factors

    • Figure: Use of Video in Voice of the Customer Programs: Critical Success Factors

  • Select Product List

    • Figure: Use of Video in Voice of the Customer Programs: Select Products

  • Learn More

    • Synopsis