target audience: TECH BUYER  Publication date: Apr 2022 - Document type: IDC Perspective - Doc  Document number: # US49033722

Dynamic Enterprise Service Management Patterns

By:  Shannon Kalvar

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Dynamic Enterprise Service Management Patterns

  • Situation Overview

  • Advice for the Technology Buyer

    • Hybrid Workforce Support

    • Regional Agility

    • Rapid Business Expansion

    • Sudden Digital Transformation

    • Workforce Collapse

  • Learn More

    • Related Research

    • Synopsis