target audience: TECH BUYER  Publication date: Dec 2022 - Document type: IDC Perspective - Doc  Document number: # US48508722

Conversational AI and the Future of IVR

By:  David Schubmehl

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Conversational AI and the Future of IVR

  • Situation Overview

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis