• IDC
  • Products & Services
  • Research
  • Current: IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment — Dynamic Delivery of Multichannel Personalized Experiences

 target audience: TECH BUYER  Publication date: Jun 2022 - Document type: IDC MarketScape - Doc  Document number: # US48167722

IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment — Dynamic Delivery of Multichannel Personalized Experiences

By:  Marci Maddox

Add to shopping cart $15,000.00
Back to Document Abstract

Content

List of Tables

List of Figures



Related Links

Back to Document Abstract

Table of Contents


  • IDC MarketScape Figure

    • Figure: IDC MarketScape Worldwide Cloud Customer Communications Management Applications Vendor Assessment

  • IDC Opinion

    • Transformation in Customer Communications

    • Focus on the Experience

    • Table: Evolution of CCM Applications

    • Democratization of Communication Generation

  • IDC MarketScape Vendor Inclusion Criteria

  • Advice for Technology Buyers

  • Vendor Summary Profiles

    • Adobe

    • Strengths

    • Challenges

    • Consider Adobe When

    • Cincom

    • Strengths

    • Challenges

    • Consider Cincom When

    • Doxee

    • Strengths

    • Challenges

    • Consider Doxee When

    • Doxim

    • Strengths

    • Challenges

    • Consider Doxim When

    • Messagepoint

    • Strengths

    • Challenges

    • Consider Messagepoint When

    • OpenText

    • Strengths

    • Challenges

    • Consider OpenText When

    • Oracle

    • Strengths

    • Challenges

    • Consider Oracle When

    • Papyrus Software

    • Strengths

    • Challenges

    • Consider Papyrus Software When

    • Precisely

    • Strengths

    • Challenges

    • Consider Precisely When

    • Quadient

    • Strengths

    • Challenges

    • Consider Quadient When

    • Sefas

    • Strengths

    • Challenges

    • Consider Sefas When

    • Smart Communications

    • Strengths

    • Challenges

    • Consider Smart Communications When

    • XMPie

    • Strengths

    • Challenges

    • Consider XMPie When

    • Vendors to Watch

  • Appendix

    • Reading an IDC MarketScape Graph

    • IDC MarketScape Methodology

    • Market Definition

    • Market Analysis

    • Strategies and Capabilities Criteria

    • Table: Key Strategy Measures for Success: Worldwide Cloud Customer Communications Management Applications

    • Table: Key Capabilities Measures for Success: Worldwide Cloud Customer Communications Management Applications

  • Learn More

    • Related Research

    • Synopsis