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  • Current: IDC GenAI Use Cases: Functional Applications Are Shifting and Reshaping, Bringing a Better Experience Overall

 target audience: TECH SUPPLIER  Publication date: Mar 2024 - Document type: Market Perspective - Doc  Document number: # US47981521

IDC GenAI Use Cases: Functional Applications Are Shifting and Reshaping, Bringing a Better Experience Overall

By:  Mickey North Rizza

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Functional Applications Are Shifting and Reshaping, Bringing a Better Experience Overall

  • New Market Developments and Dynamics

    • Figure: Experience-Orchestrated Business

    • Employee Experience

    • Customer Experience

    • Generative AI Use Cases Enable the Opportunities and Possibilities

  • Advice for the Technology Supplier

  • Learn More

    • Related Research

    • Synopsis