target audience: TECH BUYER  Publication date: Jan 2023 - Document type: IDC PlanScape - Doc  Document number: # US47800121

IDC PlanScape: Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical

By:  Marc DeCastro

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Table of Contents


  • IDC PlanScape Figure

    • Figure: IDC PlanScape: Executive Summary of Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical

  • Executive Summary

  • Why Is Future of Modernizing Bank Branches Important?

    • Figure: IDC's Future of Customer Experience: Thought Leadership Framework

  • What Is Future of Modernizing Bank Branches?

    • Physical Redesign

    • Staffing and Future of Work

    • Table: Hybrid Work Transformation Initiatives (% of respondents)

    • Improve Brand Image

  • Who Are the Key Stakeholders?

  • How Can My Organization Take Advantage of Future of Modernizing Bank Branches?

  • Advice for Technology Buyers

  • Related Research